We'll return your repaired product to you as quickly as possible. “Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. After 3 hours of waiting to speak with a representative, they informed me there is ABSOLUTELY NO WAY I can return it online and I have to wait for the store to open (3 months and waiting) Also, they say if I use my AppleCare to replace the logic board, I won't be able to return it, so basically, I can't even fix it to use it while I wait. But it appears the ONLY place I can return it is the retail store I bought it. What should I do? Please help! Does anyone know of a number or a service where I can return defective products? Apple Support or Apple Sales can't do anything.Īfter less than 4 weeks of use, the computer dies and Apple Service says that the logic board needs replacement. I have been waiting with a very expensive dead computer for 3 months and unfortunately, no more patience. After 3 hours of waiting to speak with a representative, they informed me there is ABSOLUTELY NO WAY I can return it online and I have to wait for the store to open (3 months and waiting)Īlso, they say if I use my AppleCare to replace the logic board, I won't be able to return it, so basically, I can't even fix it to use it while I wait.
Replace a 2.3 GHz Core i5 logic board (motherboard) compatible with the 2017 Function Keys model MacBook Pro 13' laptop. However, the retail stores in my state closed due to COVID-19 and I was instructed to wait till they open again.Īfter less than 4 weeks of use, the computer dies and Apple Service says that the logic board needs replacement. MacBook Pro 13' Retina (Function Keys, 2017) 2.3 GHz Logic Board. After acting weird before too (brightness issues and screen turning black for seconds) and being incredibly slow, I decided I wanted to return it and go for the 32 RAM option. I bought a new MacBook Pro 16'' in March 2020.
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